Frequently Asked Questions

Who can buy wholesale from Factory Creations?

We sell to verified business accounts including pottery studios, art cafés, schools, churches, event companies, parks & recreation departments, and retail stores. Apply for wholesale access here.

What is the minimum order quantity?

Minimum order quantities vary by product and collection. Contact our wholesale team for current minimums and bulk pricing tiers.

Do you offer samples before I place a bulk order?

Yes! We offer curated sample boxes for qualified wholesale buyers. Request your sample box here.

How fast do you ship?

We ship from our U.S.-based warehouse. Most orders ship within 3-5 business days. Expedited shipping options are available upon request.

Do you carry seasonal collections?

Yes! We carry seasonal collections for Halloween, Christmas, Easter, and more. New seasonal designs are released throughout the year.

Can I get custom or exclusive designs?

We offer exclusive seasonal designs not available from other suppliers. Contact us to discuss custom options for large volume orders.

How do I place a bulk order?

Once your wholesale account is approved, you can shop our full catalog and place orders directly through our website or by contacting our wholesale support team.

What payment methods do you accept?

We accept all major credit cards, ACH bank transfers, and net terms for qualified accounts.